Premium airport concierge for travellers who arrive with intent. One service — one window — one handshake through immigration, into the lounge, out the door.
No bundles, no add-ons disguised as surprises. Choose a single service or all three, and a MoonFlight concierge will shape the rest of the itinerary around it.
Apply once, track once, arrive once. We prepare, validate and file the Vietnamese electronic visa — then keep a watch on it until the approval letter is in your inbox and at the gate.
From the moment your cabin door opens, a uniformed MoonFlight guide walks you through immigration, reclaims your bags, and hands you to your car — quietly, in your language.
Private lounges in the country's four largest terminals. Showers, a chef's tray, a desk that faces the window, and a concierge who watches your flight board for you.
Open the concierge portal on the plane, in the taxi, a week in advance — it keeps the same state on every device.
One form. Passport scan, flight number, the door you'd like the car at. We pre-fill everything we can and remember it next time.
Immigration liaison, priority channel clearance, bag retrieval. You get a live thread; the rest is our problem, not yours.
From the gate to the curb to the car — a named concierge stays with you until the boot closes, the day begins, and Vietnam opens up in front of you.
They were the only Vietnamese thing about Vietnam that didn't surprise me — and that, in itself, was the surprise.
The things travellers ask us at the gate, written down once, so nobody has to ask again.