MoonFlight B2B partnerships
Vietnam eVisa and airport services for travel partners.
MoonFlight helps agencies, tour operators, concierge teams and hospitality partners support travellers entering Vietnam through one operational workflow.
Partner workflowCore live
Partner onboarding
Submit traveller cases
MoonFlight checks readiness
Track status
The core eVisa workflow is operational today, while additional automation, reporting and integration capabilities continue to be developed.
What this page is for
A public B2B path for companies that send travellers to Vietnam.
MoonFlight is a private travel-services operator. We support document readiness, eVisa application handling and airport-service coordination through established local visa-processing and airport-service partners, not government officials.
For eligible time-sensitive cases, expedited processing options may be available from approximately one hour, subject to document readiness, submission time and operational availability.
Pilot targets
Concrete operating targets before we scale a partner relationship.
These are onboarding targets for a controlled pilot, not historical performance claims. They keep the first cases measurable while the commercial and technical model is being validated.
Live: eVisa intake and operational reviewPilot: partner setup and reportingRoadmap: API, webhooks and white-label automation
Who we work with
Built for companies that need repeatable Vietnam arrival support.
The partnership model is designed for teams that already manage travellers and need a dependable operating layer for Vietnam entry and arrival services.
Travel agencies
Add Vietnam eVisa and airport services to itinerary sales without building your own operations desk.
Tour operators
Handle group arrivals, family trips and time-sensitive guest cases through a consistent intake process.
Concierge and relocation teams
Support executive, family and relocation travel with a human operations partner on the Vietnam side.
Hotels and MICE planners
Coordinate visa readiness and arrival services for guests, delegates and hosted event groups.
Airlines, OTAs and platforms
Explore referral, white-label or API-enabled flows for high-volume traveller touchpoints.
What MoonFlight provides
The operational layer behind your Vietnam traveller services.
Vietnam eVisa support
Document checks, application preparation, submission support and traveller-facing status updates for eligible cases.
Airport meet and greet
Arrival and departure assistance designed for travellers who need a coordinated airport handoff.
VIP lounge access
Premium lounge coordination where available, aligned with the traveller itinerary and airport conditions.
Local airport-service network
Coordination through established local airport-service partners for practical, on-the-ground support.
Partner operations desk
A shared intake, tracking and communication workflow so partner teams can keep their own customers informed.
How partner accounts work
A partner account should feel like an extension of your own operations desk.
Start with the live workflow, then layer in automation as your volume and integration needs become clear.
Partner onboarding
We review your company profile, expected Vietnam volumes, service needs and preferred commercial model.
Submit traveller cases
Partners send traveller details, passport files, itinerary context and service requests through the agreed intake flow.
MoonFlight checks readiness
Our team reviews document quality and required details before moving the case into the applicable service workflow.
Track status
Partners receive status updates and can keep their customer informed without chasing multiple local providers.
Settle commercially
Referral, net-rate, reseller and volume models can be agreed case by case after onboarding.
Commercial model
Flexible enough for referral, resale and managed service models.
The right structure depends on your customer relationship, monthly volume and how much operational ownership you want to keep.
- Net-rate access for approved partners that prefer to package services into their own offers.
- Referral or commission arrangements for partners that want MoonFlight to remain customer-facing.
- Volume-based terms can be discussed once actual case mix and monthly demand are understood.
- Billing and settlement are confirmed during onboarding before live partner traffic begins.
Resell to your own partners
Support sub-agencies without losing operational control.
MoonFlight can support a structure where your company manages downstream partners while we focus on the Vietnam execution layer.
- Sub-account concepts can be mapped for agencies, branch offices or regional sales teams.
- You can define your own commercial positioning where the selected partner model allows it.
- Operational visibility can be separated from end-customer communication when required.
- Escalation routes are agreed up front so urgent cases do not get lost between organisations.
API and white-label integration
Start operationally now, integrate deeper as the platform matures.
The core eVisa workflow is operational today, while additional automation, reporting and integration capabilities continue to be developed.
Partner consoleOperational model
10-20pilot cases
4service tracks
1handoff path
Structured intake
Traveller files, itinerary context and service needs enter one controlled queue.
Readiness check
MoonFlight reviews document quality and flags missing details before submission.
Local handoff
Visa-processing and airport-service partners are coordinated through the agreed route.
Reporting and settlement
Pilot reporting defines the exports, billing views and status events a larger partner needs.
API pathwayWhite-label experienceStatus automationOperational reporting
Partnership benefits
Why partners work with MoonFlight.
One Vietnam workflow
A single operating layer for eVisa support, airport assistance and lounge coordination.
Established local partners
MoonFlight works through local visa-processing and airport-service partners instead of informal government contacts.
Human operations
Partner cases are reviewed by people who can spot missing documents, unclear itinerary details and escalation needs.
Live core, active roadmap
The core workflow is usable today, with automation, partner reporting and integration layers continuing to develop.
Pilot
Start with a controlled pilot before scaling partner traffic.
A pilot keeps the first cases visible, lets both teams refine handoffs and prevents overpromising before the operating model is proven.
Intro call
Share your traveller profile, markets, expected Vietnam volume and preferred service mix.
Partner setup
Agree pricing structure, case intake, escalation path, data handling and customer communication rules.
First live cases
Run an initial batch of cases, review service quality and decide whether to expand volume or integration depth.
FAQ
Partner questions
Partnership enquiry
Tell us how your company wants to work with MoonFlight.
Use this form for agency, platform, reseller and white-label partnership conversations. We will review the request and respond with the next practical step.
Next step
Open a practical partner conversation.
Share your market, traveller profile and service needs. MoonFlight will confirm what can be supported today and what should be handled through a pilot or integration roadmap.
- No visa approval guarantees or unofficial government-contact claims.
- Established local visa-processing and airport-service partner network.
- Core eVisa workflow live now, with automation and integration features developing.